The terms that govern your access to the Elevate & Automate Consulting website and Services.
Effective date: July 29, 2026
These Terms of Use ("Terms") govern access to and use of elevateautomatehq.com (the "Site") and describe the general conditions under which Elevate & Automate Consulting, LLC ("EAC," "we," "us," or "our") offers consulting services (the "Services"). By using the Site, you agree to these Terms as they apply to Site use. Services are additionally governed by the applicable offer page, checkout terms, proposal, statement of work, or signed agreement.
For services performed under a signed agreement, statement of work, purchase order, subcontract, government contract, task order, award, or other negotiated instrument, that instrument controls in the event of a conflict with these Terms. Government contracts, subcontracts, purchase orders, task orders, solicitations incorporated into an award, and negotiated agreements are governed primarily by their own terms, including any applicable federal, state, local, prime-contractor, or agency clauses. Nothing in these Terms overrides such clauses.
EAC provides management consulting and operational services for commercial clients, government contractors, and public-sector buyers, including the Operations Clarity Audit, operational modernization, workflow and process improvement, SOP and process documentation, AI-enabled workflow support, CRM and systems architecture, custom operations implementation, advisory services, and government-contractor support. The specific scope, deliverables, pricing, timelines, and dependencies for any engagement are stated on the applicable offer or checkout page, or in the applicable proposal, statement of work, or signed agreement.
EAC does not guarantee any business, financial, operational, or revenue outcome. EAC's consulting, registrations support, capability materials, outreach support, and proposal-related services do not guarantee eligibility, certification, contract award, subcontract award, funding, or selection by any agency or prime contractor. Results depend on factors outside EAC's control, including client execution, market conditions, procurement decisions, and third-party systems.
EAC is an independent, privately owned consulting company. EAC is not a government agency and is not affiliated with or endorsed by the U.S. Small Business Administration, SAM.gov, or any government agency. References to EAC's SBA-certified Women-Owned Small Business (WOSB) status, UEI, or CAGE Code describe EAC's verified registrations and certifications only.
You represent that you are at least 18 years old and authorized to act for the business or organization on whose behalf you engage EAC. You are responsible for the accuracy, completeness, and legality of the information and materials you provide, for responding to requests in a reasonable timeframe, and for granting and revoking any system access appropriately. Delays caused by the client may extend delivery timelines.
Fees are stated in U.S. dollars and are processed through third-party payment platforms and processors. Payment, cancellation, refund, rescheduling, and delivery terms for each offering are governed by the applicable offer page, checkout page, proposal, statement of work, or signed agreement. Where recurring services are offered, the applicable billing and cancellation terms will be stated in the corresponding offer or agreement before you commit.
Clients should contact EAC promptly at contact@elevateautomatehq.com regarding suspected billing errors so we can review and correct them. Nothing in these Terms limits rights that cannot legally be waived.
EAC property. EAC's methodologies, frameworks, templates, processes, training materials, and proprietary content, including Operational Truth Architecture, remain EAC's exclusive property.
Deliverables. Upon full payment, the client receives a non-exclusive, non-transferable, perpetual license to use the deliverables prepared for the client for the client's internal business purposes. Deliverables may not be resold, republished, or used to create derivative consulting products for third parties.
Client property. Information, data, and materials provided by the client remain the client's property, used by EAC only as needed to deliver the Services and as described in the Privacy Policy.
You agree not to use the Site or Services for unlawful purposes; to attempt to gain unauthorized access to the Site or related systems; to interfere with the Site's operation or security; to misrepresent your identity or authority; or to submit information you do not have the right to share. Public website forms and ordinary email are not approved channels for credentials, payment-card numbers, classified information, Controlled Unclassified Information (CUI), or other regulated data, as described in the Privacy Policy.
Each party will use reasonable care to protect non-public business information disclosed by the other in connection with the Services and will use it only for purposes of the engagement. This general obligation does not replace, and is subordinate to, any signed non-disclosure agreement or the confidentiality provisions of any signed instrument, which control where they exist.
The Site relies on third-party platforms for functions such as hosting, forms, communications, and payment processing, and may link to third-party sites. EAC is not responsible for third-party services' content, availability, or practices, which are governed by those providers' own terms and policies.
EAC provides management and operational consulting. EAC does not provide legal, tax, accounting, or licensed financial advice. The Site and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. EAC does not warrant that the Site will be uninterrupted or error-free.
To the maximum extent permitted by law, EAC's total cumulative liability arising out of or related to these Terms or the Services will not exceed the total fees paid by the client to EAC for the specific service giving rise to the claim in the twelve months preceding the event giving rise to liability. EAC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill. Some jurisdictions do not allow certain limitations; in those jurisdictions, these limitations apply to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless EAC and its representatives from third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Site or Services, (b) your breach of these Terms, (c) your violation of law or third-party rights, or (d) inaccurate information you provide.
EAC may suspend or terminate Site access, and may suspend or terminate Services as permitted by the applicable engagement terms, for non-payment, breach, or unlawful or harmful conduct. Upon termination of an engagement, the client remains responsible for fees due for work completed. Provisions that by their nature should survive (including Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) survive termination.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. The parties will first attempt in good faith to resolve any dispute through direct negotiation for thirty days.
If a dispute arising out of these Terms cannot be resolved through negotiation, it may be brought in a court of competent jurisdiction. Either party may seek injunctive relief to protect its intellectual property or confidential information. Where a signed instrument (including any government contract, subcontract, purchase order, statement of work, or other negotiated agreement) provides its own dispute-resolution process, that instrument controls for the services it governs.
EAC may update these Terms from time to time. When we do, we will revise the effective date above and post the updated Terms on this page, and for material changes we may provide additional notice where practical. We encourage you to review this page periodically.
Elevate & Automate Consulting, LLC
Commercial and website matters: contact@elevateautomatehq.com
Federal and government-contracting matters: michelle@elevateautomatehq.com
Mailing address: 3801 N Capital of Texas Hwy, Ste E240-3594, Austin, TX 78746